PC
Manicure - Check List
Below is the checklist we use when performing a PC Manicure.
Exterior Clean (Shut Down System First)
- Clean Screen
- Clean Mouse & Mouse Mat
- Clean Keyboard
- Clean other peripherals (printer, scanner etc)
- Open Base Unit - clean dust and check connections
- Identify and ensure all cables are connected properly
System Reboot
- Listen for noise from hard drive when starting up
- Listen for excessive system noise
- Boot in to BIOS - Note RAM, Boot Sequence, Processor Speed, IDE / SATA devices installed
- Boot to OS - Look for Errors, Note Boot time
- Check all drivers are installed
- Note programs loading at startup
- Note startup programs in regedit / run area
- Note windows version and SP level
- Check for Dr Watson files. Ensure disabled.
File System
- Note free space
- Look at file organisation
- Check percent fragmentation
- Check for temporary files that can be removed
- Look at Desktop and Start menu organisation
- Look for scheduled backups
Software
- Note browser and add-ins
- Note email system
- Note other software
Security / Network
- Note files being shared
- Note firewall settings
- Note anti-virus software being used
- Look for guest account
- Run Bazooka and Ad-aware scanners
- Look at wireless Network Security
- Web filtering in place?
- Check ping times
Recommend
- Discuss potential changes
- Check for system updates
- Take system restore point
- Implement
Reboot
- Ensure system boots up correctly and everything is working
- Recommend any further updates / checks
- Recommend backup strategy
- Ask if any further help is required.
- Answer general questions about system